At Happie Roots, we aim to provide fast, reliable, and affordable shipping for all our customers. Please read our shipping policy below for important information regarding the shipping times, costs, and delivery.

1. Order Processing Time
Once your order is placed, we will process it within 1-2 Business days. Orders placed on weekends or holidays will be processed the next business day. You will receive an email notification once your order has been shipped.

2. Shipping Methods and Delivery Times
We offer the following shipping methods:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Express Shipping: 1 business day

Please note: Delivery times may vary depending on the destination and the shipping carrier. We cannot guarantee exact delivery dates, but we will do our best to get your order to you as quickly as possible.

3. Shipping Rates
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We offer free shipping for orders over $140. For all other orders, shipping rates will be displayed during the checkout process.

4. International Shipping
We currently ship to the following countries: USA, UK, Australia, Canada, France. International shipping times and rates will vary depending on the destination and carrier. Please be aware that international orders may be subject to customs fees, duties, or taxes imposed by the destination country. These fees are the responsibility of the customer.

5. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can track the status of your shipment using the provided tracking number. Please allow 24-48 hours for tracking information to be updated in the system.

6. Shipping Delays
While we make every effort to ensure your order arrives on time, shipping delays can sometimes occur due to unforeseen circumstances such as weather conditions, carrier delays, or holidays. We cannot be held responsible for delays caused by the shipping carrier or other external factors. If your package is delayed, please contact the carrier directly or reach out to our customer support team for assistance.

7. Incorrect Address
Please ensure your shipping address is accurate at the time of order. We are not responsible for any shipping issues caused by incorrect or incomplete addresses provided by the customer. If you notice an error in your address after placing an order, please contact us immediately at happieroots.us@gmail.com.

8. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us at happieroots.us@gmail.com within 1-2 days of receiving your package. We will assist you in resolving the issue with the shipping carrier or offer a solution based on our return and refund policy.

9. Signature Requirement
For high-value orders, we may require a signature upon delivery to ensure the package is safely received. If a signature is required, you will be notified prior to shipping.

10. Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses. Please provide a valid street address for shipping.

11. Contact Us
If you have any questions or concerns about our shipping policy or need assistance with an order, please contact our customer service team at: